About Konii Store

Who is Konii Store’s target audience?

Konii Store primarily targets cricket enthusiasts and sports lovers who are looking for high-quality cricket gear and sportswear. Our customers range from amateur players to professional athletes, as well as individuals who enjoy leisurewear and training apparel.

What is the style of Konii Store?

Konii Store offers a modern and sporty shopping experience. Our website is designed to be user-friendly, with a focus on showcasing our products in a clean and organized manner. We emphasize quality and performance, reflecting the brand’s commitment to sports excellence.

What are the key product features at Konii Store?

Our products are known for their durability, comfort, and performance. We offer a wide range of cricket gear, including bats, clothing, shoes, and accessories, as well as sportswear like hoodies, jackets, and tracksuits. Many of our products are available at discounted prices, making them accessible to a broader audience.

Product Questions

What types of cricket bats do you offer?

We offer a variety of cricket bats suitable for different playing styles and skill levels. Our collection includes bats from top brands, ensuring quality and performance.

Do you sell cricket clothing for women?

Yes, we offer a range of cricket clothing for both men and women, including base layers, hoodies, jackets, and tracksuits. Our products are designed to provide comfort and flexibility during play.

Are your products suitable for professional players?

Absolutely! Our products are designed to meet the needs of both amateur and professional players. We offer high-quality gear that is trusted by athletes worldwide.

Shipping & Delivery

How long does it take to process an order?

Orders are typically processed within 1-2 business days. Once processed, your items will be shipped according to the shipping option you choose.

What are the shipping options available?

We offer two shipping options: Standard Shipping via DHL or FedEx, which takes 10-15 business days, and Free Shipping via EMS for orders over $50, which takes 15-25 business days.

Do you ship internationally?

Yes, we ship worldwide, except for a few remote areas. No matter where you are, we strive to deliver your cricket and sports gear right to your doorstep.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery.

Returns & Exchanges

What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return your items within 15 days of receiving them. Please ensure that the items are in their original condition and packaging.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer support team at [email protected]. They will guide you through the process and provide you with the necessary instructions.

Payment & Account

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal. Our secure payment gateway ensures that your transactions are safe and protected.

Can I create an account on Konii Store?

Yes, you can create an account on our website to manage your orders, track shipments, and save your favorite products for future purchases.

What should I do if I have issues with my payment?

If you encounter any issues with your payment, please contact our customer support team at [email protected]. They will assist you in resolving the issue promptly.

Customer Support

How can I contact Konii Store?

You can reach our customer support team via email at [email protected]. We are here to assist you with any questions or concerns you may have.

What are your customer support hours?

Our customer support team is available 24/7 to assist you. Feel free to reach out to us at any time, and we will respond as quickly as possible.